Top Hat: Overview & Support Options
Online Learning
Top Hat is a Student Response System (SRS) that allows you to ask questions, take polls, give quizzes, and receive feedback from your students during class. Top Hat is a bring-your-own-device solution, which means that students can use any web-enabled device (laptop, tablets, smartphones) to participate. Top Hat also allows for text messaging to submit answers, so students can use older or flip cell phones as well.
The UW-Madison KnowledgeBase has several documents about the administration and use of Top Hat. To review those articles, click here.
If you have questions or are having technical difficulty with Top Hat, please contact them at their Success Center Links to an external site. or by phone at (888) 663-5491.
Why use Top Hat?
Top Hat is a cloud-based student response system (SRS) that allows you to ask questions, take polls, give quizzes and receive feedback from your students during class. Top Hat is a bring-your-own-device solution, which means that students can use any web-enabled device (laptop, tablets, smartphones) to participate. Top Hat also allows for text messaging to submit answers, so students can use older cell phones as well.
Top Hat is available at reduced pricing for students via UW-Madison’s membership in the Unizin consortium.
For more information about key features, instructional uses and integrations, visit the Top Hat web page on DoIT Academic Technology’s website. To login with your UW-Madison NetID, visit tophat.com
Links to an external site..
How do I get help?
Top Hat support is provided by the vendor. For direct support, please call (888) 663-5491 or email support@tophat.com. The Learn@UW-Madison team is also available to consult with instructors and instructional staff on selecting and using the right learning technology to improve student success. Instructors and instructional staff can request a consultation through the DoIT Help Desk.
For additional support online, visit the Learn@UW-Madison Top Hat KnowledgeBase, which offers helpful documents for instructors, course owners and students. In addition, Top Hat’s “Success Center” Links to an external site. provides support documentation and information on how to get help with Top Hat.
Technical Support & Consultation Requests
DoIT Help Desk • helpdesk.wisc.edu • help@doit.wisc.edu • (608) 264-4357
Additional Resources Online
Learn@UW Website with Guides & More Information • at.doit.wisc.edu/learn-uw
Learn@UW KnowledgeBase • kb.wisc.edu/luwmad