Piazza: Overview & Support Options

Why use Piazza?

Piazza is a student-driven question and answer service that some instructors use for their courses. Students can collaboratively work on answers by adding, modifying or deleting content. Instructors can view students’ questions and answers, post their own questions and answers, and endorse the best responses. The University of Wisconsin-Madison selected Piazza as an addition to the Learn@UW suite of teaching and learning technologies to complement existing tools in the Canvas learning management system (LMS).

For more information about key features, instructional uses and integrations, visit the Piazza web page on DoIT Academic Technology’s website. 

How do I get help?

Piazza support is provided by the vendor. For help please visit support.piazza.com Links to an external site.. You can also contact their support team via email at team@piazza.com or phone at (800) 818-4124.

The Learn@UW-Madison team is also available to consult with instructors and instructional staff on selecting and using the right learning technology to improve student success. Instructors and instructional staff can request a consultation through the DoIT Help Desk. 

For additional support online, visit the Learn@UW-Madison Piazza KnowledgeBase, which offers helpful documents for instructors, course owners and students. 

 

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Technical Support & Consultation Requests
DoIT Help Desk • helpdesk.wisc.edu • help@doit.wisc.edu • (608) 264-4357

Additional Resources Online
Learn@UW Website with Guides & More Information • at.doit.wisc.edu/learn-uw
Learn@UW KnowledgeBase • kb.wisc.edu/luwmad